Payment Policy

1. Accepted Payment Methods

We accept the following secure payment methods:

• Bank Wire Transfer
• ACH Transfer
• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal

Note: Credit card or PayPal payments may be subject to processing fees, which will be clearly disclosed prior to payment.

Cash on Delivery (COD): We do not accept COD due to the high value, specialized nature, and advanced logistics involved in shipping heavy freight equipment.

2. Payment Terms

• Pre-Delivery Settlement: Full payment is required prior to container release or dispatch from our yards, unless otherwise agreed to in writing.
• Delivery Scheduling: Orders will not enter our active logistics queue until payment has been received, verified, and fully cleared.
• Split-Payment Option: For specific approved commercial accounts, a split-payment structure may be authorized, consisting of a 50% upfront payment to secure the unit and schedule logistics, and the remaining 50% due immediately upon confirmed delivery on site.
• Custom Orders: Custom-built, modified, or special-order containers require a non-refundable deposit before structural work begins, with the remaining balance due prior to dispatch.

3. Payment Processing & Security

• Secure Gateways: All digital transactions are processed through secure, PCI-compliant, and reputable payment gateways.
• Data Encryption: Credit card and PayPal information is fully encrypted during transmission and is never stored on our local servers.
• Authorization Holds: A temporary authorization hold may be placed on card payments to verify funds; this hold is automatically released according to your financial institution’s policies.
• Final Charges: Charges are finalized once the order is structurally confirmed and officially scheduled with our logistics partners.
• Fraud Prevention: We reserve the right to pause, audit, or cancel any transaction if suspicious or potentially fraudulent activity is detected.

4. Pricing & Quotes

• Currency: All prices are listed and transacted in U.S. Dollars (USD).
• Market Fluctuations: Prices are based on real-time inventory levels, steel market conditions, and regional logistics availability.
• Quote Validity: Written quotes are valid for a strictly limited time and may expire if payment is not completed within the stated period.
• Exclusions: Listed prices do not include applicable state/local taxes, delivery fees, site preparation, or special offloading handling unless explicitly itemized in writing.

5. Refunds & Cancellations

• Governing Terms: Refunds and returns are strictly governed by our official Return & Refund Policy.
• Cancellation Window: Orders may be canceled without penalty prior to yard dispatch. Once a container has been loaded onto a truck or dispatched, cancellation is no longer possible.
• Refund Issuance: If a refund is approved, it will be issued using the original payment method, minus any non-refundable processing fees.
• Processing Time: Approved refunds typically process within 7–14 business days after equipment inspection and administrative approval.
• Post-Shipment Costs: Orders canceled after shipment has left the yard will be subject to all round-trip shipping, logistics, and handling costs.

6. Disputes & Chargebacks

Customers explicitly agree to contact Transi Core Container directly to resolve billing concerns, grading discrepancies, or delivery questions before initiating a formal bank chargeback. Unauthorized or unjustified chargebacks may result in additional administrative collection fees, order suspension, or permanent account restrictions.

7. Policy Updates

Transi Core Container reserves the right to update this Payment Policy at any time to reflect processing adjustments or legal requirements. Any changes will be posted immediately on our platform with an updated effective date.